To optimize service management and enhance operational efficiency, HQ Homecare has chosen ADSMO to implement a service business management software project focused on housekeeping and home care services. This marks a significant step in HQ Homecare’s business transformation strategy, aiming to optimize resources and improve customer experience.

HQ Homecare’s business management software is specifically designed to meet the unique demands of the housekeeping and home care service industry, featuring the following modules:

• Customer Management: Stores and manages customer information, tracks service history, enables scheduled customer care, and personalizes the service experience.

• Service Order and Work Schedule Management: Monitors each service request in detail, assigns staff, creates flexible schedules based on time and location, and includes an automatic reminder feature to avoid staff schedule conflicts.
• Staff Management: Manages information on housekeeping staff, work schedules, attendance, performance evaluations, training, and efficiently coordinates the workforce.
• Payment & Finance Management: Tracks payment status of each customer, manages income and expenses, issues invoices, and provides transparent and accurate revenue–expense summaries.
• Reporting & Analytics: Delivers a real-time, visually detailed reporting system that enables management to monitor business activities and make timely decisions.
• Data Security & Access Control: Ensures data safety with clearly defined role-based access levels, encrypted information, and controlled user access.
• Website Integration & Synchronization: The software is directly integrated with HQ Homecare’s official website, ensuring seamless synchronization of customer data, orders, and work schedules, thereby minimizing manual operations.

The business management software project for HQ Homecare is a testament to ADSMO’s capability in consulting and implementing enterprise software solutions for companies striving for sustainable growth. In addition to the software implementation, ADSMO also provided brand identity consulting, logo design, and developed an effective business strategy.